Privacy policy

Last updated: [19.02.2026]

Who We Are

Luna Panther is a UK-based sole trader operating from Norwich, United Kingdom.

For privacy enquiries, contact:
privacy@lunarpanther.co.uk

For general enquiries:
hello@lunarpanther.co.uk

What We Collect

We may collect:

  • Name

  • Billing and delivery address

  • Email address

  • Phone number

  • Order details

  • Device and browser information

How We Use Your Information

We use your personal data to:

  • Process and fulfil orders

  • Provide customer support

  • Send marketing emails (if you opt in)

  • Improve website performance

  • Prevent fraud

Legal Basis

Under UK GDPR, we rely on:

  • Contract

  • Legal obligation

  • Legitimate interests

  • Consent (for marketing and cookies)

Payments

Payments are processed securely via:

  • Shopify Payments

  • PayPal

  • Klarna

We do not store full payment details.

Marketing & Analytics

We use:

  • Shopify Email

  • Klaviyo

  • Google Analytics

  • Meta (Facebook/Instagram) Pixel

  • TikTok Pixel

We use a consent management platform to manage cookie preferences.

Your Rights

You have the right to:

  • Access your personal data

  • Request correction

  • Request deletion

  • Withdraw consent

Contact: privacy@lunarpanther.co.uk