Returns & Refunds

If you need to return an order, contact Luna Panther with your order number and the reason for the return. We will guide you through the next steps.

Returns window

Most online orders can be returned within 30 days of receipt, provided the item is unused, in its original condition and safely packaged.

Damaged or incorrect items

If an item arrives damaged or incorrect, please contact us as soon as possible with your order number and clear photographs so we can help put things right.

Refunds

Refunds are processed back to the original payment method once the return has been received and checked. Your bank or payment provider may take additional time to show the refund.

For the latest customer support details, use the contact page.